Privacy and Security Are Our Top Priorities

Our Commitment to Privacy

We are committed to keeping your information private and we recognize the importance all customers place on the privacy and confidentiality of their information. We are committed to maintaining the rigorous privacy standards that are expected from an online tax preparation service.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures designed to safeguard and secure the information we collect online.

Internal Controls

When collecting, storing and retrieving your personal data, extensive internal controls are maintained throughout the process that are designed to ensure security and confidentiality.

Our Internet-based systems are protected behind firewalls, and all mission critical servers are deployed in a cluster environment to provide an even greater level of security and protection against system failure. All data is maintained and backed-up on a regular schedule to provide adequate redundancy and as part of an effort to ensure that the integrity of information is never jeopardized.

Our employees are subject to strict guidelines regarding confidentiality, and internal access to customer data is restricted to highly trained personnel on an "as-needed" basis and in accordance with applicable laws and regulations.

Transmitting Information

When transmitting information between you and our server, as well as when communicating with the Internal Revenue Service (IRS) for electronic filing, data security is handled through a protocol called Secure Sockets Layer (SSL). SSL is an established and mature Internet security standard with two dominant features: data encryption and web server authentication.

Data Encryption

Data encryption is the process of transforming legible information into a complex arrangement of illegible information. SSL uses a private/public key combination to encrypt data when it is sent and to decrypt data when it is received. SSL encrypts data using a mathematical formula, also referred to as a "key."

Encryption strength is measured by the length of the key used to encrypt the data; the longer the key, the more effective the encryption. Using the SSL protocol, data transmission between you and our web server is performed at a standard level of encryption strength.

Web Server Authentication

An SSL certificate is issued to ensure authentic and accurate identification of a secured web server. This translates into a digital ID, an electronic fingerprint, which is included in the key used to encrypt the data. Only our web server, in this case, is able to decrypt the data that you transmit because it is the intended (and digitally certified) secured web server for this data transmission